Welcome to the TranzX eBIKE APP’s documentation.

For information regarding the download and installation of the Application, please click the link below.

Download and installation

Download and first startup:

To download the App, click one of the links below (it requires Android 4.4 or newer, or iOS 9.3 or newer).

Upon first start, before you could access the main menu, you will be taken to the EULA (End User License Agreement). Please read it through carefully and scroll all the way down to the bottom of the page.

Before agreeing to the EULA, you will see a checkbox: please tick it if you would like to share your personal data for even better development.

You can view the EULA any time by tapping the  Paragraph button at the top right of the screen within Settings/Info.

Tap ‘Agree’ to continue.

This is followed by the welcome and the overview map’s download screens. You will have to download the these maps in order to use the application.

For this step, you will need an active internet connection (in case you don’t have one, the app will prompt you to establish one).

After downloading the necessary application data, you will be taken to the E-Bike connection screen. You will have to connect your bicycle to be able to use the application. Turn on Bluetooth on your phone and turn the bike’s controller on.

Tapping ‘Next’ will start the searching process and the app will display the nearby bikes in a list. Select yours to start the pairing process.


If the connection was successful, you will see a message informing you about this and you can tap the ‘OK’ button to proceed. If the connection could not be established, the app will display a ‘Timeout’ message and you can try again. In this case, please make sure

– you are close enough to the bike;
– the battery is properly charged;
– the bike is turned on.

If these don’t provide a solution, you can also try restarting your phone.

Profile data:

In this step, you can enter some information about yourself and your bicycle. Set your bike type, its weight and your personal data, such as:

– Weight
– Age
– Gender
– Maximum heart rate
– Resting heart rate

We use this data for more accurate calculations, e.g. calories burnt. You can also set up your routing preferences for later navigation.


If you have your location enabled and an active internet connection, you will be prompted with the download of your country’s map. Otherwise you will be taken to the ‘Maps’ screen so you can select the offline maps you would like to download (these are provided free of charge without restriction as to their number).

When you are done with the first startup sequence, you will be taken to the Map screen of the application.

Use the  Main Menu button at the bottom right of the screen to access the main menu.

If your phone’s location is switched on, your current position will be shown on the map with an arrow.

Long tapping the map will open a pop-up menu showing the tapped location’s address, the option to add it as a favorite, the possibility to plan a route using it as the destination and a button for searching for POIs around it.

The panes (computers) at the top of the screen (hidden while there is no navigation in progress) can be modified to display your preferred information. To do this, tap and hold the pane you would like to change and select the information you would like to see displayed. You can pan the computers to the left to reveal the altitude graph of the current route.

Map screen and navigation - further information

Long tapping the map will open a pop-up menu showing the location’s address, the option to add it as a favorite, the possibility to plan a route using it as the destination and a button for searching for POIs around it.

This menu allows you to change the map type (to open it, tap the Map layers button. Besides the Offline Map, the application supports online layers, such as OpenStreetMap, Google Maps, Google Topo and Google Satellite.

When you are connected to an E-Bike, the assist level, the range (this is the distance the bike can cover at the current assist level) and the battery status (meaning the current charge level) are displayed at the bottom of the map screen.

The ‘Jump to current location’ button locks on to the arrow and orients the map according to its movement. You can also use the ‘Orient to north’ button to fix the map orientation to the North.

Route planner:

This screen appears when you tap the ‘Go‘ or ‘Plan‘ buttons on certain screens. It shows the planned route and the available options to fine-tune it – you can choose between ‘Suggested‘, ‘Shortest‘ and ‘Eco‘ modes.

If you reach this screen from the Plan menu, you can also set the Navigation mode. Choose between four options:

– Start point
– End point
– Closest point (start to end)
– Closest point (end to start)

These options define how you want to reach the planned tour from your current location.

If you have a connected E-Bike, the app will notify you if you don’t have enough charge in your battery to reach the desired destination.

The route options will be shown in black and the selected option will be highlighted in blue. Swiping the two computers at the top of the screen to the left will show you the altitude graph for the highlighted route. Tapping ‘Go’ again will start the navigation with the selected parameters.

When you set up a route and you start the navigation, you’ll be given turn instructions that show you where to alter your course during the trip. These are arrows that show up on the phone along with the remaining distance to the turn. When you are connected to your bike, the instructions are displayed on the TranzX display too.

Getting started (Main Menu)


Dashboard‘ button – Can be used to access the Recording screen, the Bike dashboard and the Computers screen.

Search‘ button – gives you access to the Search screen to look up places or addresses both online and offline.

Map‘ button – opens the Map screen (see section above).

Trip manager‘ button – gives you access to your imported/recorded/favorite trips.

Settings‘ button – opens the Settings screen so you can set your preferences.